Designed for you, by you
Shapely orchestrates end-to-end workflows for Patient Support Programs. It understands your workflows and objectives, and acts upon them.
Our AI gets patients on therapy faster
Shapely orchestrates patient support program workflows, seamlessly integrated with your existing systems to unlock efficiency at scale.
Built for Patient Support Programs
Runs on top of the tools your team already use
CalabrioNICE
Built for patient support
An agent that empowers
Shapely Agent empowers Patient Support operators continuously and live. It is built to coach, guide and organize your operators' jobs, letting them focus on what really matters: patient interaction.
Full transparency & control
Every program is different, and the needs constantly change. Our Agent adapts quickly to shifting SOPs and business logic, adjusting operators' workflows accordingly and reducing implementation friction. Every interaction is saved with an audit trail and timestamp.
Integrated seamlessly
Shapely Agent embeds directly into your firm's systems and data — from telephony systems and CRMs to documentation and proprietary sources. No change to your tech stack is required. Just plug and play.
Helping teams transform patient access
“Shapely Agent enables live and continuous workflow adjustments. We are struggling with data ingestion from different sources. Adjusting the next best actions for patient support specialists in real-time is needed to avoid performing uneccessary tasks. In addition to continuous workflow adjustments, Shapely Agent enables us to have a single source of truth for all our data.”
Head of Patient Access
“Your Agent solves one of our main problems: retention and retraining. Live guidance is a great solution that allows for quickly training and redeploying case managers across programs.”
Senior Pharma hub-services leader
“I definitely see how your Agent improves the overall quality of patient support programs: calls, experience, flagging adverse events and reducing time-to-therapy through case manager empowerment.”
Senior VP Market Access
Built for patients,secure by design
HIPAA